Product introduction

Product name: iQiyi Bata (Qidou/Singularity)

Product type: App recharge

Recharge method: Direct recharge from the official website (contact customer service after payment)

iQiyi Bata Recharge Instructions

Recharge type: This product is the official recharge service for the virtual currency in the "iQiyi Bata" application. According to the device platform, it is divided into two independent systems: "Qidou" (Android) and "Singularity" (iOS).

Face value specifications (please select according to your device platform): · Android devices: 1000 Chidou, 2000 Chidou, 5000 Chidou, 10000 Chidou, etc. · iOS devices (iPhone/iPad): 6 singular points, 12 singular points, 18 singular points, 25 singular points, etc.

Recharge process: This product is an official direct recharge service. After payment, you need to contact online customer service as soon as possible and provide your order number. Customer service will guide you to complete the subsequent operations.

Scope of application: Applicable to “iQiyi Bata” application users. Please be sure to select the corresponding denomination based on the device platform you are logged in to (Android or iOS).

How to recharge iQiyi Bata on 94LIVES? The detailed steps are as follows:

Step 1: Confirm the device platform and select the product

Please first confirm whether the device you are currently logging into "iQiyi Bata" is an Android phone/tablet or an Apple (iOS) phone/iPad. Then visit the 94LIVES official website, search for "iQiyi Bata", and select the corresponding denomination and quantity according to the device platform (for Android, select "Qidou", for iOS, select "Singularity").

Step 2: Complete payment

Choose the appropriate currency and payment method according to your region. 94LIVES supports payment in all currencies, and the system automatically converts according to the international exchange rate to complete the payment.

Step 3: Contact customer service (key step)

After successful payment, please be sure to contact 94LIVES online customer service immediately and provide your order number. Customer service will guide you through subsequent recharge operations.

Step 4: Confirm the recharge is received

After the customer service processing is completed, Qidou or Singularity usually arrives in your account within 1-5 minutes. Please log in to the iQiyi Bata app later and check your balance on the "My" or "Wallet" page.

Receipt method:

This product is a direct recharge of virtual currency from the official website, and you will not receive a physical card code after purchase.

After payment and contacting customer service, we will process your order as soon as possible, and the top-up will usually be credited to your account within 1-5 minutes.

If there are many orders on the website and the processing is delayed, please contact online customer service directly and we will give priority to you.

Notes on iQiyi Bata recharge (please read carefully)

Core platform selection warning

The data of Android "Qidou" and iOS "Singularity" are not interoperable: they are two completely independent recharge account systems. The "Qidou" you recharge your Android device account cannot be used on iOS devices, and vice versa.

Wrong choices cannot be refunded: If you mistakenly purchase "Qidou" for an iOS platform account or "Singularity" for an Android platform account, the recharge will fail or the currency will not arrive, and cannot be transferred or refunded. The responsibility lies with the user.

How to confirm: Please confirm the platform according to the channel through which you downloaded the "iQiyi Bata" application. The iOS version is downloaded through the Apple App Store, and the Android version is downloaded through other app stores or official websites. The most accurate way is to look at the currency unit displayed on the My page within the app.

Safety and Process Tips

Official customer service guidelines: 94LIVES customer service will only ask for your order number to verify the order and guide you through subsequent operations. Customer service will not proactively ask for sensitive information such as your account password, verification code, etc. Please contact customer service through the platform’s official chat window.

Information accuracy: Please ensure that the order number provided when contacting customer service is accurate.

Protection of minors: Minor users should perform recharge operations under the guidance of their guardians.

Error handling mechanism

User Responsibility: If we have completed the recharge according to the order information and subsequent operations you provided, refunds will not be made.

Platform responsibility: If the recharge fails or is incorrect due to reasons on the 94LIVES platform, we will arrange a refund or recharge for you after verification.

About “iQiyi Bata” and virtual currency

iQiyi Bata is an interactive entertainment community launched by iQiyi, focusing on animation and two-dimensional culture, and providing users with a wealth of dramas, comics, community interaction and other content.

“"Qidou" (Android) and "Singularity" (iOS) are virtual currencies used within the iQiyi Bata app. They are used for consumption within the platform, such as purchasing virtual gifts, unlocking exclusive content, participating in special activities, etc. They are important tools to enhance the interactive experience of the community.

The main uses of Qidou/Singularity Point

Purchase virtual gifts: Give virtual gifts to creators and anchors in the community or live broadcast room to express support.

Unlock paid content: Used to purchase or unlock some paid comic chapters, drama privileges, exclusive stickers and other digital content.

Participate in platform activities: Used to participate in paid interactive activities such as lottery, support, and PK organized by the platform.

Decoration and Identity: Purchase personalized avatar frames, chat bubbles, identity tags, etc. to show your unique personality.

Platform usage restrictions (important)

Platform interoperability: "Qidou" can only be used on the Android version of iQiyi Bata, and "Singularity" can only be used on the iOS version. The account data of the two are independent, and the currencies are not interoperable or universal.

Usage restrictions: Virtual currency can only be used within the iQiyi Bata app for specified purposes and cannot be transferred, withdrawn or used across platforms (Android/iOS).

Customer service assistance: You do not need to actively fill in your account ID during the recharge process. You can contact customer service for guidance after payment.

Frequently Asked Questions (FAQ)

Q1: What should I do if Qidou/Singularity does not arrive in my account after recharging?

A: Please confirm that you have paid and contacted customer service. Then check the network, log out of the app and log in again to check. If the payment has not yet arrived, please contact 94LIVES online customer service to check the processing status.

Q2: What should I do if I buy "Qidou" by mistake while using an Apple mobile phone?

A: Since the data between iOS and Android platforms are not interoperable, incorrect purchases will result in recharge failure or the currency cannot be used, and cannot be refunded or transferred. Please be sure to confirm the currency type corresponding to your device before purchasing (iOS=Singularity, Android=Qidou). If there is an error due to the 94LIVES platform, we will be responsible for handling it after verification.

Q3: How to confirm whether I should buy "Qidou" or "Qiddian"?

A: Please check your device. If you are using an Apple iPhone or iPad and downloaded iQiyi Bata through the App Store, please purchase "Singularity". If you are using an Android phone/tablet or downloaded through other channels, please purchase "Qidou". You can also log in to the APP and view the currency unit displayed in the current account on the "My" page.

Q4: Can Qidou and Singularity be exchanged for each other?

A: No. “"Qidou" and "Singularity" are two independent virtual currency systems, serving Android and iOS platforms respectively, and cannot be exchanged with each other or used across platforms.

What payment methods does 94LIVES support?

94LIVES is very friendly to Taiwanese users and covers almost all local mainstream non-cash payment methods:

Local payment methods in Taiwan

Credit card/debit card: Supports credit cards or debit cards issued by global card groups such as Visa, Mastercard, and JCB.

PayPal: A global third-party payment platform that supports PayPal wallet and PayPal card payments.

Apple Pay/Google Pay: Supports fast biometric payments through mobile wallets.

Jiekou Payment (JKOPAY): Taiwan’s most popular QR code payment tool.

LINE Pay: supports authentication-free and extremely fast payment.

Supermarket payment: Support collection and payment through convenience stores such as 7-11 and FamilyMart.

Bank transfer: Support bank transfer in Taiwan and Yushan Bank payment.

Global payment methods

International credit cards/stored-value cards: Supports global Visa, Mastercard, American Express (AMEX) and other card groups.

PayPal: a globally accepted third-party payment platform.

Apple Pay/Google Pay: Supports quick payments through mobile wallets.

Electronic wallets from various places: Support Hong Kong AlipayHK, WeChat Pay HK； Malaysia Touch 'n Go, Boost ； Thailand TrueMoney and many other regional wallets.

Online banking transfer: Supports online transfers from local banks in multiple countries.

The website will add/update payment methods in real time to support local payments in more countries.

What currencies does 94LIVES support?

94LIVES supports more than 220 countries and regions around the world. Product display prices are mainly in US dollars, and it also supports multiple mainstream currencies:

Major currencies: US dollar (USD), Australian dollar (AUD), euro (EUR), British pound (GBP), Canadian dollar (CAD).

Asian currencies: Hong Kong dollar (HKD), Malaysian ringgit (MYR), New Taiwan dollar (TWD), Singapore dollar (SGD).

Automatic exchange rate conversion: The exchange rate is automatically adjusted according to the international exchange rate during the transaction, and the system automatically converts it into US dollars or local currency for payment.

Coverage area

94LIVES services cover major countries and regions around the world, including:

Americas: United States, Canada, Brazil

Europe: United Kingdom, Germany, France, Italy, Netherlands, Switzerland

Asia Pacific: Australia, Japan, South Korea, Singapore, Malaysia

Customer service and support

7x24-hour customer service: 24/7 online customer service is available to answer users’ questions and handle payment and recharge issues.

After-sales guarantee: A complete after-sales service system ensures user recharge experience.

Processing time: After payment and contacting customer service as soon as possible, the order will usually be processed within 1-5 minutes.

By recharging "iQiyi Bata" through 94LIVES, you can enjoy convenient global payment, transparent exchange rate conversion and professional customer service support. Before recharging, please be sure to confirm your device platform (iOS or Android) and select the corresponding currency denomination (Singularity or Qidou). Contact customer service immediately after payment to easily obtain virtual currency and enjoy a rich animation community interaction and consumption experience.