Product Introduction

Product Name: Age of Apes

Product Type: Game

Product area service: China/Luo

Recharge method: ID recharge

Scope of application:

This recharge is suitable for the recharge of the Ape Era;

Recharge instructions:

1. The Ape Clan Era is a direct ID recharge. You need to fill in the commander ID and nickname. After payment, the customer service will recharge for you as soon as possible. Manual 1-to-1 service is provided, and the customer service will process the order online at 24 hours a day.

2. Ape Monkey Coins can be used to purchase all rechargeable or purchased value-added service content in this game except Ape Monkey Coins.

Recharge the Ape Era process:

1. Open the Ape Era recharge product page;

2. Select the recharge type;

3. Click the Buy Now button;

4. Fill in the game login related information and select the payment method before submitting the order;

5. Complete the payment;

6. Contact online customer service to complete the recharge for you.

What should I do if I fill in the wrong recharge account? Can I get a refund?

1. If we have completed the recharge according to the information you filled in, it will not be refunded. If the recharge error caused by our platform, it can be refunded after verification.

2. Please do not log in to the account before the transaction is completed to avoid the recharge failure or the recharge cannot be recharged due to the top account.

Received method:

1. After the product payment is successful, it will be automatically received within 1-2 minutes;

2. Recharge products on behalf of others, and process your order as soon as possible after contacting customer service, and usually complete the recharge within 1 minute;

3. If you encounter a large number of orders on the website, causing your order delivery speed to be abnormal, please contact the online customer service directly and give priority to your handling.

Related questions and answers:

Q1: What is the monkey coin?

Apes is a currency issued in-game by Age of Apes, which can be used instead of cash to purchase value-added paid content in the game in addition to Apes.

Q2: Why can’t I see the Monkey Coin Mall? Or why can't I use Ape Coins to buy gift packs?

1. You have not recharged the monkey coins yet. When the current balance of monkey coins is >0, you can use monkey coins to pay in the game. ；

2. The platform version you are using does not support payment using Monkey Coin. Only some platform versions are supported in the trial operation stage, and more versions will be opened one after another. Stay tuned!

Q3: What is a monthly card?

Monthly Card is a monthly reward package, including two rewards: opening gift package and daily gift package. After purchasing a monthly card, you will immediately receive a gift package for opening, and the daily gift package requires you to log in to the official recharge center every day and click to collect it. After the current monthly card is valid for the end, you can continue to purchase the monthly card for the next month to ensure that the rewards are continuous.